Why do people write history? Why are the events and biographies recorded? Is it because they make a good read and will sell many books? History’s primary purpose is to teach curious minds to learn from others’ experiences, failures, and successes, and not fail. Some say that failures teach us a lot. Several people have […]
“If you can identify a delusional popular belief, you can find what lies hidden behind it—the contrarian truth,” Peter Thiel. When you start something, you will often hear,”Don’t waste your time. It has never worked. It cannot be done. ” People saying this are the naysayers. Someone wanted to invest $10,000 in Alexander Bell’s invention, […]
An epoch of economic change with radical outcomes is underway. It is an opportunity for us to adopt a new framework—other than a job.
The quotes by world statesmen may be confusing without the right context. “There is more to life than increasing its speed.” – Gandhi “Never leave that till tomorrow which you can do today.” – Benjamin Franklin The tendency is to follow the most straightforward and comfortable path. But, almost always, the more robust way is the right […]
It is tempting to invest resources and develop plans to grow and have a controlling position in your market. “Lock-in” contracts, specific terms and conditions, sticky services—there are countless ways we can make a customer move to a competitor disruptive. While these tactics can be hugely profitable (lower customer churn, recurring revenue, higher company value), […]
Knowing what you need to know is essential to negotiating well and deriving a better result. So, ask the right questions and then listen to the answers carefully. Every major negotiation, domestic or international, succeeds or fails because people chose to listen or not listen to the other side. When not listening, most likely, they are also […]
“Let’s set up a conference call. We are not too thrilled with your customer service and support. And, of course, we will see if we want to continue to spend this kind of money. We will discuss our contract at the meeting.” This was the call my client received from a significant customer of his […]
As a negotiator, do not inadvertently create a competitive environment or transfer power to the opponent. Sounds simple. Not. Why not? Because it is linked to your behavior. Your behavior based on assumptions you have made and the expectations you have created on the other side. Expect the opponent to be competitive, the other party will become […]