Tag Archive for: COO

Novelty Wear Off – Is bloom off the rose?

When smartphones came out, everyone was installing apps indiscreetly. More, the better. Now, users install an app only if it is something they will use frequently. When the electronic newsletter was a new thing, people subscribed to them by the tens. Now, the newsletters show up unsolicited, and people unsubscribe them by the tens. Until […]

Listening

My friend, Chris, called to complain about how a homeowner, who has listed her house with him, will not cooperate in staging the home best. He had tried to persuade her with all the logic he could muster. Many negotiators dive into persuasion mode. Skilled negotiators focus on uncovering the real issues. How? With active […]

Simplicity

“Simplicity is the ideal virtue. Oh! how difficult it is to be Simple!” Google placed a simple rectangle for search. Write or ask anything, it will fetch the relevant information. Several other search engines had their websites crammed with everything except search box, placed conspicuously. Google won. Toyota began manufacturing Corolla in the U.S. in […]

Practice Kicks Fear

Anything you are afraid to do, practice doing it. Practice gets rid of fear. With practice, it becomes a habit. If you’re afraid to play the piano, play a little every day. Learn the notes. Begin with simple music. Play when you are alone. Record yourself. Play a bit more. Every day, tick-tock, tick-tock, a […]

Chatter and Intelligence

  Mind chattering is the continuous narrative going on in our heads. Some scholars call it a bug. That may be a hasty assessment. Mind chatter is the raw material for Sci-Fi writers. France wants to hire the creatives to imagine how the future could go wrong so that the nations can stay one step […]

“Critical Thinking, Intelligent Action,” In Negotiation

Let us face it. Life is a negotiation. You negotiate with your spouse, your children, your colleagues, even your commercial alliances and competitors… the list goes on. If you have read, “The World Is A BAZAAR – LIFE IS A NEGOTIATION – Skills to inject success, creativity, and fun in your life, relationships, and work,” […]

Managing status in negotiation, Part V

Finally, before and during negotiation, learn from similar situations in your or a different industry. What did the parties do to achieve favorable outcomes? A franchisor haggling on price can present a tremendous negotiating opportunity for the marketing company. The marketing company can give an acceptable discount in exchange for a longer contract term with […]

Managing status in a negotiation, Part IV

Establish social standards If a clear norm exists regarding intelligent behavior, social comparisons hardly matter in negotiation. Often the rule is not clear, and parties are quick to select appropriate or inappropriate comparisons. In 1998, some enterprise resource planning specialists discovered that those who know SAP software products earn over $200 per hour. Within a […]